Privacy Policy
How we collect, use, and protect your data
Last updated:
1. Who We Are
Titan Surveillance ("we", "us", "our") is a CCTV installation company based in Northern Ireland. We are the data controller for information collected through this website.
Contact: info@titansurveillance.co.uk | 028 92 013 082
2. Information We Collect
We collect information you provide directly:
- Name, email address, and phone number (via contact form)
- Property type and message content
- Technical data: IP address, browser type, pages visited
3. How We Use Your Information
- To respond to your enquiry and provide a quote
- To improve our website and services
- To comply with legal obligations
We do not sell your personal data to third parties.
4. Legal Basis (GDPR)
We process your data based on:
- Consent: when you submit our contact form
- Legitimate interest: to improve our services and respond to enquiries
- Legal obligation: where required by law
5. Data Retention
We retain your personal data for up to 24 months after your last interaction. Technical logs are retained for 12 months.
6. Your Rights
Under GDPR, you have the right to:
- Access your personal data
- Rectify inaccurate data
- Request erasure ("right to be forgotten")
- Restrict processing
- Data portability
- Object to processing
To exercise these rights, email info@titansurveillance.co.uk.
7. Cookies
This website uses essential cookies only for basic functionality. We do not use tracking cookies or third-party analytics.
8. Security
We protect your data using HTTPS encryption, secure servers, and access controls. Our hosting is provided by IONOS within the UK/EU.
9. Changes to This Policy
We may update this policy from time to time. Changes will be posted on this page with an updated date.
10. Contact Us
For privacy-related queries, contact us at:
Email: info@titansurveillance.co.uk
Phone: 028 92 013 082